Principles

We make our shoes in our own atelier in Istanbul and sell them on our own website. Four principles guide how we work.

We make them in our own atelier

Every pair is made in our atelier in Esenler, Istanbul.

We describe them as they are

We say plainly how each model is made. We don't claim that every style has a feature only some of them have.

For example, every style is fully leather-lined. Most are Blake-stitched with leather soles, but not all. Each model's construction is listed in the Manufacturing section on its product page.

For the leathers and methods we use, see our Materials page.

We tell you the fit up front

Every style is made on a specific last, for example the Gatsby last.

Most of our styles are a standard D width. Adem, Popa and Kangto are narrower (C), and Athos is wider (E). A few styles are a standard width but fit narrower or wider than the others; the Design section on the product page says so.

If you're not sure about your size, email us before you order and we'll work it out together.

Fast delivery, easy returns

In-stock pairs are usually delivered in 2–4 business days. Express shipping is free to the contiguous US, Canada and Europe. Import duties and taxes are included for every country we ship to — no fees at delivery.

You can return or exchange unworn pairs within 30 days of delivery; return shipping is paid by the customer. The terms are on our Shipping & Returns page.

Questions or suggestions? Email us at info@zerbayshoes.com. Our customer care team is available 24/7.